Privacy Policy

1. Information We Collect

We collect only what is necessary to respond to your enquiries and improve the website experience. This includes:

• ▸ Contact form data: When you submit our contact form, we receive your name, email address, subject (if provided), and message content.
• ▸ Analytics data: If you consent to analytics cookies, we collect anonymised data about how visitors navigate the site — pages viewed, time spent, device type, and referral source.
• ▸ Cookie preferences: Your cookie consent choices are stored locally in your browser via localStorage.
• ▸ Technical data: Standard server logs may record IP addresses, browser type, and access times for security and performance purposes.

2. Legal Basis for Processing

Star Weave Loop processes personal data on the following legal grounds:

• ▸ Consent: You have given explicit consent for analytics and advertising cookies via our cookie banner.
• ▸ Legitimate interests: We have a legitimate interest in maintaining the security and proper operation of this website.
• ▸ Contractual necessity: Where you enquire about our classes, we process contact data to respond to your request.

3. How We Use Your Information

• ▸ To respond to enquiries submitted via the contact form
• ▸ To understand how visitors engage with the site and improve content and navigation
• ▸ To maintain the security and stability of the website
• ▸ To comply with applicable legal obligations

We do not sell, rent, or trade personal data to third parties for commercial purposes.

4. Third-Party Services

Where consent is given, we may use third-party analytics and advertising services (such as Google Analytics) to better understand website usage. These services operate under their own privacy policies and data protection commitments. We encourage you to review those policies independently.

We do not share identifiable personal information with advertisers.

5. Data Retention

• ▸ Contact enquiries: Retained for up to 12 months or until the matter is resolved, whichever is sooner.
• ▸ Analytics data: Retained in anonymised, aggregated form for up to 26 months.
• ▸ Server logs: Retained for up to 90 days for security purposes.

6. Data Security

Star Weave Loop takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Data is transmitted over encrypted connections where applicable. In the event of a breach that poses a risk to your rights, we will notify affected individuals and relevant authorities as required by law.

7. Your Rights

You have the following rights regarding your personal data:

• ▸ Right of access: You may request a copy of the personal data we hold about you.
• ▸ Right to rectification: You may request correction of inaccurate data.
• ▸ Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• ▸ Right to object: You may object to processing based on legitimate interests.
• ▸ Right to data portability: Where applicable, you may receive your data in a structured, machine-readable format.
• ▸ Right to withdraw consent: You may withdraw consent for cookie-based data processing at any time via our Cookie Policy page.

To exercise any of these rights, please contact us through our Contact page.

9. Changes to This Policy

Star Weave Loop may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will be updated accordingly. We encourage you to review this policy periodically.